Appointments & Billing

Eaton EMTs utilizes an in-house customer service style. 24 hours a day, 365 days a year there will be someone to answer your call and schedule your appointment. We will guide you through any questions or concerns that may arise. Please call us toll free at (866) 396-9483.

The information you will need when making an appointment is:

• Date
• Time
• Address of pickup location
• Name/birthdate/social security # (if available) / weight of patient
• Address/phone/doctor/name of where patient is going
• If patient is under their Med A stay (this does not pertain to residential patients)
• Permanent address/ Next of Kin/ Legal Rep Information
• Any and all insurance for billing
• Can the patient stand, pivot, and transfer on their own?
• Does the patient require oxygen/special equipment or does the patient show any signs of dementia or Alzheimer’s?

Billing

Eaton EMTs utilizes Med-Bill Corporation for EMS Billing Services

• To make a payment via Credit Card, Debit Card, HSA Card, or E-Check:
  • https://www.govpaynow.com/gps/user/cyg/plc/a006ez
    Fees may apply
  • Physical Checks should be mailed to:

PO BOX 414
EATON, IN 47338

• • To provide insurance information:
    • https://www.getmedbill.com/update-insurance
  • For EMS billing or resolution questions:
    • 317-849-6628 ext. 1
    • Toll Free 877-849-6628 ext. 1
    • E-Mail: billing@getmedbill.com

To request a copy of medical records, you will need to supply us with the following information:

• E-mail: records@getmedbill.com
• Call 317-849-6628 ext. 3
• Provide one piece of photo identification
• Provide the Patient Name, Date of Service, Account Number, and Address

Med-Bill Corporation
8646 Castle Park Drive, Indianapolis, IN 46256
Ph# (317) 849-6628 X 1 | (877) 849-6628 X 1 | Fax# (317) 849-6632
Email: billing@getmedbill.com